- Shipping & Returns
Shipping & Returns
We are happy to exchange or credit the goods within 7 days if you are not happy with your purchase.
Returns should be returned new, unused and with the original tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
You should expect to receive your refund within five days of us receiving the returned item, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank or payment processing company to process our refund request.
If you need to return an item, please contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Within Australia, orders of $100.00 and above, are shipped free of charge, and orders under $100.00 will be shipped for a flat rate of $12.00.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an overseas order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.